Privacy Policy

1. Information We Collect

1.1 Business Contact Information

• Company name, business address, and registration details
• Contact person name, title, email, and phone number
• Purchase order history and transaction records
• Technical specifications and customization requirements

1.2 Technical Data

• Website usage data (IP address, browser type, access times)
• Communication records (emails, inquiry forms, quotation requests)
• Quality control and product testing documentation

2. How We Use Your Information

We process business data solely for legitimate commercial purposes:

• Order Processing: Fulfilling purchase orders, invoicing, and logistics coordination
• Customer Service: Responding to inquiries, technical support, and warranty claims
• OEM/ODM Projects: Managing custom product development and tooling specifications
• Business Communication: Sending quotations, product updates, and industry announcements
• Legal Compliance: Meeting regulatory requirements and contractual obligations

3. Data Sharing & Disclosure

We do not sell or rent business information. Data may be shared with:

• Service Providers: Logistics partners, payment processors, and quality testing labs (under strict confidentiality agreements)
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In the event of merger, acquisition, or asset sale (with prior notice)

4. Data Security

We implement industry-standard security measures:

• Encrypted data transmission (SSL/TLS protocols)
• Access controls and authentication systems
• Regular security audits and vulnerability assessments
• Employee confidentiality training and NDA requirements

5. Data Retention

Business records are retained for the duration of our commercial relationship plus applicable legal retention periods (typically 7-10 years for financial records). Inactive accounts may be archived after 3 years of no activity.

6. Your Rights

Authorized representatives of client companies may:

• Access: Request copies of stored business data
• Correction: Update inaccurate contact or company information
• Deletion: Request removal of data (subject to legal retention requirements)
• Objection: Opt-out of non-essential marketing communications

To exercise these rights, contact us at info@tzmuphoenix.com.

7. Cookies & Tracking

Our website uses essential cookies for:

• Session management and authentication
• Website analytics (Google Analytics with IP anonymization)
• Inquiry form functionality

You can disable cookies through your browser settings, though this may affect website functionality.

8. International Data Transfers

As a China-based manufacturer serving global clients, data may be transferred internationally. We ensure adequate safeguards through standard contractual clauses and compliance with applicable export regulations.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., logistics tracking portals). We are not responsible for the privacy practices of external websites.

10. Policy Updates

This policy may be updated periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email to registered clients. Continued use of our services constitutes acceptance of the updated policy.